Shipping & returns
Everything you need to know about delivery and returns
Delivery
- ✓Free delivery on orders over €50
- ✓Order today, shipped tomorrow
- ✓Delivery by PostNL or DHL
- ✓Track & trace by email
Returns
- ✓14-day right of return
- ✓Buyer pays return shipping
- ✓Money back within 5 working days
- ✓Original packaging not required
Warranty
- ✓5-year warranty on all products
- ✓Faulty? We sort it out
- ✓Quick and easy to claim
- ✓No hassle, simply handled
Shipping costs & delivery times
Order under €25€4,95
Delivery by PostNL or DHL, 1–2 working days
Order €25 to €50€7,95
Delivery by PostNL or DHL, 1–2 working days
Order over €50FREE
Free delivery, next working day
Order todayshipped tomorrow
On working days (Mon–Fri). Public holidays excluded.
ⓘ Please note: Delivery takes place on working days. Orders placed at the weekend are processed on Monday.
Return instructions
1
Get in touch
Email info@spotwereld.nl or call us. Quote your order number.
2
Send the parcel
Return shipping is at the buyer’s expense. Send the parcel at your own cost.
3
Send the parcel back
Pack the product well and hand it in at a PostNL point.
4
Money back
After receipt and inspection, money back within 5 working days.
Conditions: The product must be unused. Returns are possible up to 14 days after receipt. Damage caused by careless use is not covered.