Warranty

At Spotwereld, we stand behind the quality of our products. That is why all our products come with a standard 5-year warranty. Should you discover a defect, please report it to us within a reasonable period after discovery via info@spotwereld.nl. If it falls under warranty, we will arrange for replacement or repair free of charge.

What is covered by the warranty?

Our warranty covers technical and hidden defects that were present at the time of delivery. If a product does not meet your reasonable expectations, we will replace or repair it without additional costs. If a replacement product is not available, you will receive a full refund of the purchase price.

Always use the product in accordance with the description on our website, the packaging, or the included manual. Any modifications made to the product will void the warranty.

What is not covered by the warranty?

Spotwereld does not cover costs for installation, labor hours, or tools when installing or replacing a spot or fixture.

How to claim warranty

Defective, incorrectly delivered, or incomplete? Send an email to info@spotwereld.nl with your order number and a clear photo of the issue. If replacement is not possible, we will refund the amount within 14 days.

Damage during transport

Despite careful packaging, something can go wrong during transit. In such a case, please contact us within 30 days of receipt via info@spotwereld.nl.

Warranty period

All Spotwereld products come with a standard 5-year warranty, calculated from the invoice date. The warranty period is also stated on the product page under the 'Specifications' tab.